CANCELLATION POLICY

Unfortunately, we cannot refund any portion of anybody’s payment if they miss the tour without any notice whatsoever to us beforehand. 
When desired, we can almost always switch dates free of charge with as little as almost no notice (last minute), however, we make no promises to this extent. The sooner a change of reservation is requested, the more likely it is that we can accommodate the request. One day is often sufficient. Two days is better. With 3 or more days’ notice, we can usually offer you an alternative tour, free of charge. 

As for refunds for reservations being canceled, our policy is as follows:

• 0% with less than 12 hours prior to departure time
• 25% for notice given btw. 12 and 24 hours prior to departure time
• 50% for notice given btw. 24 hrs and 7 days prior to departure time
• 90% for cancellations made 7 or more days prior to the departure date

In case of the Szentendre Bike and Boat Tour:

• 0% with less than 12 hours prior to departure time
• 25% for notice given btw. 12 and 24 hours prior to departure time
• 50% for notice given btw. 24 hrs or more days prior to departure time (boat tickets are not refundable)

The bike tours run in all weather conditions except in the case of (severely) adverse weather conditions or other cataclysmic catastrophes. In each of these cases, the company Budapest Bike Breeze maintains the right to use its own discretion when deciding the appropriateness of the excursion conducted.